Refund Policy
1. Nature of Services
Peymo OÜ provides a technology platform only.
Peymo:
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does not hold funds
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does not execute payments
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does not provide financial services
All financial services are provided by third-party partners.
2. No Direct Refund Responsibility
Peymo does not process or issue refunds.
All refund requests must be directed to the relevant service provider, including:
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Yativo
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Banking partners
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Card providers (e.g. Swype)
3. Payment Flow
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Fiat payments are processed by partner financial institutions
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Crypto transactions are executed via partner infrastructure
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Peymo does not control or reverse transactions
4. Error Handling
In case of:
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Incorrect payment
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Duplicate transaction
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Failed conversion
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KYC rejection
👉 The issue must be resolved directly with the relevant provider under their Terms & Conditions.
5. Irreversibility
Certain transactions (especially blockchain-based) are irreversible.
Users are responsible for verifying:
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wallet addresses
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payment details
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transaction amounts
6. Support
Peymo may assist in directing users to the correct provider but holds no liability for:
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delays
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failed refunds
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provider decisions
Email: support@peygo.app